Tagged with 'eCommerce'

Customer Expectations Versus Reality - bridging the gap

Know what your customer's want

Delivering what customers want. It’s a top-of-mind concern for businesses of all types. But how do you know what customers want? How do you think your business is doing in delivering? A gap exists between how businesses perceive they are doing and how the customer sees it. To succeed, businesses need to find effective ways to close this gap in order to strengthen the brand/customer connection, improve retention, and increase brand loyalty.

Learn more by reading the informative article - Bridging The Gap Between Customer Expectations And Reality - from one of our technology partners, Annex Cloud.

Kadro eCommerce Insights Newsletter June 2021 Issue

June 2021 Edition

News, insights and information from the rapidly changing world of eCommerce designed for the online merchant!

eCommerce Puzzle Pieces
OPENING THOUGHTS 
 
To paraphrase words from an old popular song - It's been a long time coming, but I know a change gonna come! And yes that change is on the way and will have an impact on retailers of all types, but especially online retailers. I'm of course speaking of what has been termed "cookiepocolypse."  It's the loss of availability and access to data currently made available via cookies and other 3rd party tracking which will soon be things of the past.  You can read more about this and its impact on your retail operation here....READ IT NOW!
     

CLIENT SPOTLIGHT

jge-logo

Founded 98 years ago, the J.G. Edelen Company was founded by James G. Edelen Sr. and is still family-owned today. The company manufactures, imports, and distributes an ever-growing amount of quality hardware products for the furniture and related industries.

In early 2020 J.G. Edelen reached out to Kadro during their search for a new solutions partner. This turned out not to be your typical Adobe Commerce (formally known as Magento Commerce) rescue project.

Read all about it on the J.G. Edelen Portfolio page.

     
AdobeEventJune29-2021-2

June 29th (Tuesday) is Adobe's Experience Makers | Reimagine Commerce virtual event

Register here >>>>  https://adobe.ly/3cwaP97 

 

It’s time to reimagine the commerce experiences of today and tomorrow. This virtual event features tracks covering innovations in the B2B, B2C, hybrid, and direct-to-consumer sectors. Kadro, in conjunction with technology partner dotdigital and our client Boss PetEdge, has an informative session at 3 pm EDT – Migrating your Legacy eCommerce Platform to Adobe Commerce. 

     
accdevpagebanner2

NEW SERVICE OFFERING FROM KADRO...

This new service is designed for those looking to start selling online faster with a powerful, feature-rich, custom Adobe Commerce (formerly called Magento Commerce) website. It's a scalable solution that can grow as your business does delivering lower initial project costs and higher value.

Learn more. Visit our Accelerated Magento Website Development page.

     
rescue-page-banner2

MAGENTO PROJECT GONE WRONG?

KADRO CAN HELP WITH OUR PROJECT RESCUE SERVICES

 

eCommerce projects don’t always go as planned. This can occur for many reasons. No matter what the reason, Kadro can help. We offer a comprehensive array of website project rescue and support services tailored to each client’s needs.

 

Visit our Magento Project Rescue Services page to learn more.

     
TECHNOLOGY PARTNER SPOTLIGHT
quadpaylogo

Quadpay, a Zip Company, is a global “buy now, pay later” (BNPL) payments provider that offers an effective alternative payments solution to help you grow your online sales.

 

Merchants who integrate Quadpay's installment payments solution have seen a huge boost in customer acquisition, higher AOV and conversion, and more repeat purchases. Customers split their payment into 4 equal installments while merchants receive immediate payment with zero risk.  

 

How does this BNPL solution help your business grow?

  • You can accept payment wherever your customers shop: online, in-store, and all marketplaces.
  • We consistently deliver innovative marketing campaigns to showcase your brand across the app and owned channels guaranteed to drive new customer acquisition and loyalty.
  • We offer a consumer-facing mobile app and browser extension compatible with all eCommerce marketplaces.

For a limited time, Quadpay/Zip Co. is offering a deeply discounted rate upon activation exclusively for Kadro's customers. Contact your Kadro Project Team or sales@kadro.com

 

*Offer expires on July 6th

 

Visit the Quadpay website

Visit the Zip website

     
ARE YOU READY TO MOVE TO ADOBE COMMERCE
(formerly Magento Commerce) 
OR UPGRADE TO THE LATEST VERSION?
Let Us Know
     

EMPLOYEE SPOTLIGHT

CD - Headshot
 
Meet 
Chris Dutra
Senior Project Manager  

What do you do at Kadro? 
I’m a Senior Project Manager and have been with Kadro since April 2019.

 

If you could do anything you want right now, what would it be?
I’d move to the UK and spend my time watching football, starting at Goodison Park.

 

What’s your favorite food?
Starfish and coffee.

 

What about family: 
I have one. They tolerate me.

 

Have any pets: 
A 100-lb Golden Doodle named Rooney.

 

Favorite karaoke song: 
Nope.

 

What gets you out of bed in the morning: 
Habit.

 

Biggest recent professional accomplishment: 
Maintaining sanity during the pandemic.

 

Biggest recent or not recent personal accomplishment: 
Maintaining sanity during the pandemic.

 

What is one unique thing about you that few people know?  
I used to be a competitive gymnast.

     

New Arrivals

Meet the newest additions to the Kadro family!

Badge photo

Jeremy Brofft

Senior Talent Acquisitions Specialist

 

Jeremy joins Kadro with nearly 15 years of experience in recruitment. He received his Bachelor's degree from Virginia Tech and also has a Masters degree in Public Administration. He moved to Durham last year from his hometown of Virginia Beach, VA. Jeremy and his fiancé have a crazy 3-year-old Labradoodle named Sebastian and a very chill rabbit named Gus Gus. Jeremy has been practicing Brazilian Jiu-Jitsu for a few years now and enjoys rock climbing as well. During quarantine, he developed an interest in golf, but would like to stress that he remains very unskilled at the sport.

 

Welcome to the Kadro family Jeremy!

     

Jonathan Fisher

Software Engineer

 

Jonathan is a freshly-minted graduate from NC State's Computer Science Program, and is very excited to begin his software development career with Kadro. In his free time, Jonathan loves playing sports such as basketball, football, and frisbee, and can also commonly be found playing board games and card games with friends. Additionally, he is getting married this July, and will be moving to Wake Forest with his wife, Carolyn.

 

Happy to have you with us Jonathan!

Headshot1Crop
     
Featured Kadro Blog content of the month:
  1. The Ultimate Guide to Exemptions Certificates for Sales Tax Compliance, an  article from one of our technology partners Avalara. 
  2. Business License Compliance Framework, a look at business licensing with our partner Avalara. 
  3. Setting up Google Tag Manager for Adobe Commerce, an informative article by Kadro's Senior Business Solutions Analyst - James Bruner
  4. Deciphering a Magento Website's Delivery Times Dilemma - an interesting article about overcoming technical challenges for a client written by one of Kadro's Senior Software Engineers - Logan Wilkerson.
  5. What’s the One Thing Businesses Need in 2021 - an informative article by Kadro and Annex Cloud

Business License Compliance Framework

Avalara Business License Compliance Framework banner

Does your business have lots of physical locations? Are you looking at adding even more?

Acquiring and managing hundreds or thousands of business/professional licenses and permits across a large business doesn't have to be a manual compliance nightmare. Read this paper to gain a better understanding of the framework for managing business licenses, permits, and tax registrations, and learn how Avalara can help you manage it all through a single application.

Read the Business License Compliance paper »

Business License Compliance

Licensing your business for operation is generally not a one-time, one-stop activity and, if you are selling online, the number of licenses you’ll need increases because you are selling cross-border.  You can try to maintain current licenses manually but why not automate so you are notified when:

  • licenses need to be renewed
  • a new product or tax jurisdiction is added
  • municipalities update their regulations without notification

An automated business license compliance solution does the research for you and will provide an efficient workflow, custom reports, task management tools, and dynamic calendars to keep you tax compliant.

Read the Business License Compliance paper »

Avalara logo and tagline

The Ultimate Guide to Exemptions Certificates for Sales Tax Compliance

The Ultimate Guide to Exemptions Certificates for Sales Tax Compliance banner

Achieving sales tax compliance in today’s complex environment is no easy feat. There are changing rates to calculate, evolving requirements to monitor and a wide array of exemption certificates to manage. Companies must handle every step correctly, and each one is riddled with potential pitfalls. This guide will help your business navigate all those challenges.

Get Avalara's Sales Tax Guide 

Pay or Don’t Pay?

If you are in the business of transacting business, you know there are a multitude of laws and regulations you must follow to remain in business or, at the very least, to not pay penalties for non-compliance.  Making sure you pay the right amount of sales tax to the government is an obvious example of when you want to ensure compliance.  

And knowing when you don’t have to collect and pay sales tax is equally important because you have to able to prove retroactively why you didn’t.

Generally speaking, the scenarios where a sale can occur without sales tax being collected are:

  • The buyer, such as a school or non-profit, is deemed tax-exempt by law
  • The buyer is going to re-sell the product to their customer
  • The product being purchased, such as some foods, is tax-exempt by law.

As a seller of products, and also many services, such as landscaping in Texas or accounting in New Mexico, there is a simple way for you to stay on top of sales tax compliance – automate it and avoid:

  • Overpayment
  • Credit rebilling
  • Product delivery delays

Learn more about tax-exempt sales with Avalara's ultimate guide 

Avalara Logo

Kadro eCommerce Insights Newsletter May 2021 Issue

kadro-20th-anniversary-email-newsletter-header-1
May 2021 Edition

News, insights and information from the rapidly changing world of eCommerce designed for the online merchant!

eCommerce Puzzle Pieces
OPENING THOUGHTS 
May is quickly fading into the rearview mirror along with annual spring celebrations like Cinco De Mayo, Mother's Day and for many - graduation. Now we prepare for June and the coming of summer.  Predications are that it will be a very busy summer travel season as we hit the roads and take to the skies to our favorite destinations.  Travel and destination websites should see significant traffic increases and robust bookings.
 
Google's Core Web Vitals website ranking factors are set for June 2021 implementation. Regardless of what you sell online, it's a good time to revisit the performance aspects of your website and how it delivers the user experience. Pay special emphasis to the mobile experience. 
 
Not yet have an eCommerce website? Kadro is here to help with an array of available services including our newest offering - Accelerated Magento Website Development.   
 
Be sure to take a few minutes to read an informative new article by James Bruner, Senior Business Solutions Analyst, about setting up Google Tag Manager for Adobe Commerce. You can also learn more about James in our Employee Spotlight below.
accdevpagebanner2

INTRODUCING...

A new service from Kadro designed for those looking to start selling online faster with a powerful, feature-rich, custom Adobe Commerce (formerly called Magento Commerce) website. It's a scalable solution that can grow as your business does delivering lower initial project costs and higher value.

Learn more. Visit our Accelerated Magento Website Development page.

rescue-page-banner2

MAGENTO PROJECT GONE WRONG?

KADRO CAN HELP WITH RECENTLY INTRODUCED

PROJECT RESCUE SERVICES

eCommerce projects don’t always go as planned. This can occur for many reasons. No matter what the reason, Kadro can help. We offer a comprehensive array of website project rescue and support services tailored to each client’s needs.

Visit our Magento Project Rescue Services page to learn more.

TECHNOLOGY PARTNER SPOTLIGHT
Gorgia-logo
In a COVID world, customer support teams now have blurred lines between support and sales. Support representatives are ramping up their skills to deliver exceptional customer service experiences that wow their clients, drive sales, and create loyalty.  That is why Kadro has partnered with Gorgias, a machine learning helpdesk built natively for e-commerce merchants to help our clients turn their call centers into profit centers.    
 
Gorgias enables a seamless customer journey by aggregating all channels (email, voice, chat, SMS, social) into one platform and personalizing engagement with intelligence from integrations with the e-commerce platforms and the e-commerce technology stack (loyalty, shipping, reviews and ratings, marketplaces and more). Gorgias customers increase support efficiency by 30% or more using automations to handle common and repetitive inquiries.
How do you drive sales from your call center? Through Automation, Personalization, Channel Aggregation 

  • Automation: Provide lighting fast responses to turn browsers into buyers
  • Personalization: data-enriched interactions create meaningful connections with customers that increase order values and lifetime value 
  • Channel Aggregation: All channels in one platform create a seamless, connected customer experience. 
Take a look at Gorgias' guide on pre-sales support to learn how you can start driving revenue from your support operations. And if you sign up with Gorgias now, you can even get the 2nd month of service FREE.
ARE YOU READY TO MOVE TO ADOBE COMMERCE
(formerly Magento Commerce) 
OR TO UPGRADE TO THE LATEST VERSION?
Let Us Know
EMPLOYEE SPOTLIGHT
 
JBruner2
Meet James Bruner
Senior Business Solutions Analyst

What do you do at Kadro?

I help Kadro clients with their incoming project and support requests advising  them on the best way to proceed. I also provide counsel on long-term strategy and project ROI. The requests can address a range of issues from frontend bugs to full integrations. Our clients span such a wide range of industries that you really get exposed to a lot of different solutions. So, that’s pretty cool. 

If you could do anything you want right now, what would it be?

Explore space. Or be a full-time philanthropist. Or be a full-time philanthropist that travels through space helping people out.

What’s your favorite food?

Food is my love language. I love cooking and try to make dinner for my family every night, so we rotate through a lot of recipes in my house. If I had to pick a singular dish as my favorite though, it wouldn’t be something I make: it would be the Beef Wrap (basically a fancy Gyro) from Devine Foods in Columbia, SC where I grew up. I worked there back in the day and frequented the place for decades. They closed their doors several years ago, but I still dream about their food.

What about family?

I’ve been married for nine years with two kids (three if you count the dog). My wife Lauren has never met a stranger, and she can put together a pretty mean gift basket. My son will be four this summer, my daughter will be one, and Sunny the mini Yorkie turned 5 this year. They’re all pretty great - most of the time.

Favorite video game?

If my kids are asleep and it’s a weeknight you’ll find me either making music or gaming.

Favorite quote?

“You’re not wrong, Walter, you’re just .......” - The Big Lebowski

Favorite place to visit?

Colorado. My family has a place on the Western Slope where I’ve gone my whole life. Being able to share that with my family and now my kids is just incredible, so I try to get out there as much as I can.

What gets you out of bed in the morning?

Coffee, coffee, and more coffee.

Biggest or most meaningful recent personal accomplishment?

I have a lot to be grateful for - my family, friends, and bandmates to start - but I think one of the biggest accomplishments recently was getting debt free. We still owe on our house, but even with two kids in daycare we managed to pay off all other debts, which is an incredible feeling.

What is one unique thing about you that few people know?

I like to record hip songs about robots when no one is around.

Featured Kadro Blog content of the month:
  1. Setting up Google Tag Manager for Adobe Commerce, an informative article by Kadro's Senior Business Solutions Analyst - James Bruner
  2. Deciphering a Magento Website's Delivery Times Dilemma - an interesting article about overcoming technical challenges for a client written by one of Kadro's Senior Software Engineers - Logan Wilkerson.
  3. Watch the dotlive by dotdigital webinar on How to use segmentation to supercharge your marketing campaigns.
  4. What’s the One Thing Businesses Need in 2021 - an informative article by Kadro and Annex Cloud
  5. Listen to the Naughty x Nurture by dotdigital podcast with Ariel Mordetsky (Kadro) and other eCommerce experts as they talk about the similarities between eCommerce and fishing. It's reel interesting!

Setting up Google Tag Manager for Adobe Commerce

Google Tag Manager logo

Google Tag Manager (GTM) has become an incredibly powerful tool in eCommerce when it comes to tracking user behavior, gathering analytics, tracking affiliate activity, and user testing. Over the years I’ve watched the platform and technology grow beyond the original purpose of tag management. As a result, I’ve updated our approach to using it to make our work more efficient and effective. Below are a few tips to help you make sure you’re getting the most out of Google Tag Manager for your Magento eCommerce site.

Go Native

If you’re using Magento Open Source, you will need a module to provide you with the dataLayer, but if you’re using the more advanced Adobe Commerce, Adobe has already provided a baked-in solution. Simply look under the Google settings in the admin, add your container ID, and you’re set. Assuming you haven’t done any major customization to your templates, Magento will now be providing dataLayer information for all your primary events. Pretty cool.

  • Impressions (category pages and related product sliders)
  • Product Detail (aka Product Pages)
  • Adding and removing items from the cart
  • Checkout events
  • Transactions (order success)
  • Promo Views (for promotional content like banners)

Are You The One?

I still see many clients using different GTM containers to manage different environments, like a development environment versus production. But I found the process of exporting and importing tag information between different accounts, and having to review and adjust any tags that overlapped or were overridden - well, cumbersome. Even the built-in environments seem a bit clunky to me. As a result, requiring human intervention as part of the process inevitably leads to errors. Conversely, by setting up all of your environments using the same container will not only simplify your management, but reduce some risk while you’re at it.

Ok, ok, get on with it already... It’s pretty simple really. Look under the Built-In Variables section and make sure you have ‘Page Hostname’ checked. With that enabled you will now see the host name coming through on events (e.g. staging.domain.com, www.mysite.com, etc.) and more importantly, use this data to set conditions. We can now create a trigger that may only fire on our staging environment, and configure a custom variable to use a lookup table so we provide different analytics IDs based on your hostname. On top of that, deployment doesn’t require merging containers or switching environments; which would result in twice the testing cost. Once your tags have been confirmed in Preview mode, it’s as easy as updating a trigger and publishing the changes to your site.

Copypasta

There’s no reason to reinvent the wheel. Use templates or built-in tags whenever possible. More often than not you can find good examples of all your major tags. Custom tags are great but they add risk: thorough testing is required, and introducing any broken (or potentially malicious) JavaScript to your page could be catastrophic.

Less is More

When my family goes on vacation, it doesn’t matter if we’re leaving for just one night - sometimes my family needs EIGHT bags worth of stuff. It’s madness, and really causes me more stress than it should. So, my advice? Be mindful not to overpack for an overnight trip and when you’re reviewing your tag plan: minimize your tags. How many tags are too many? I don’t know, and I haven’t seen any conclusive performance testing to give any better advice other than the following: being nice to people, use your good common sense, and follow best practices:

  • Pause or remove any tags not relevant to current tracking or testing
  • Remove tags and triggers not being used
  • Remove any custom variables not being used

For the “remove tags and custom variables”, I recommend that you should audit all of your Google Tag Manager entries once a quarter to make sure obsolete tags and variables are no longer being used.

Keep It Tight

Lastly, tag Management isn’t a “set it and forget it” situation - this isn’t the Honda Civic you drove for four years of college without ever once changing the oil - it’s important to review your tags and update accordingly as technology and your business needs grow. But you also don’t need to review your implementation every single day or week.

The platform is growing and more tagging is coming into play as we find new ways to offer personalized experiences to our customers, which is exciting but requires regular maintenance.

Added Bonus

Google Tag Manager is also an excellent way to manage all of your 3rd party scripts for affiliate tracking, live chat, digital marketing, or advertising and social media tracking. Set up your ids as variables just like we set up our ecommerce tagging and you’ll keep the data clean. The added bonus: no need for code deployments or providing more admin access.

Kadro eCommerce Insights Newsletter April 2021 Issue

Kadro 20th Anniversary logo and 20 years of eCommerce Excellence

April 2021 Edition

News, insights and information from the rapidly changing world of eCommerce designed for the online merchant!

Kadro puts the puzzle together

OPENING THOUGHTS

It's Q2 2021! What can we expect for the remainder of 2021? Will shoppers return in numbers to their favorite stores? Will the surge in new eCommerce businesses and in eCommerce-related transactions continue? All questions to consider, but only time will tell.

As a merchant there are things you can do to maximize the opportunities that currently exist and may exist in the months ahead. Are you up-to-date with the latest release of relevant eCommerce technologies? Do you know which technologies to choose and who to trust with the creation and implementation of your web store?

Kadro is here to help make your vision for selling online a reality. We can recommend enhancements to your present eCommerce environment that will help you gain and retain more customers or get your started on a full-feature commerce platform. Check out how our own Logan Wilkerson solved a very complex Delivery Time scenario on Magento Commerce!

Contact us to discuss your needs.

CLIENT SPOTLIGHT

Pool Season is Here! Let's Get in the Swim.

Doheny's

Founded in 1967, Doheny's is a leading provider and supplier of swimming pool and spa equipment and supplies in the United States. Doheny's websites sells both direct to consumers as well as to commercial buyers for above-ground, inground, and spas including pools, chemicals, supplies, equipment, accessories, safety products, and parts.

When Doheny's first approached Kadro, they were seeking a Magento systems integrator that would operate as their partner. They needed a Magento development partner that could provide both the technical and business expertise to move their eCommerce business forward. Learn More about the Doheny's & Kadro Story

Limited-time bonus: Use coupon code K21FREE to get free shipping on orders of $100 or more at the Doheny website.

Magento Rescue Services

MAGENTO PROJECT GONE WRONG? KADRO CAN HELP WITH PROJECT RESCUE SERVICES

eCommerce projects don’t always go as planned. This can occur for many reasons. No matter what the reason, Kadro can help. We offer a comprehensive array of website project rescue and support services tailored to each client’s needs. Learn more by visiting our Magento Project Rescue Services page.

TECHNOLOGY PARTNER SPOTLIGHT

Vertex

Vertex, Inc. is a trusted global provider of indirect tax software and solutions. The company’s mission is to deliver the most trusted tax technology enabling global businesses to transact, comply and grow with confidence. Vertex provides cloud-based and on-premise solutions that serve specific industries for every major line of indirect tax, including sales and consumer use, value added and payroll.

Unlocking the Secrets to an Outstanding Commerce Operation

Download this eBook from Vertex to discover

  • What B2B buyers expect as they research and transact purchases
  • Key challenges to delivering a better B2B customer experience
  • What’s causing the gap in customer experience
  • How you can create great B2B buying experiences by leveraging a powerful ecommerce platform with a tax technology solution.

ARE YOU READY TO MOVE TO MAGENTO OR TO UPGRADE TO THE LATEST VERSION?

Magento Commerce

EMPLOYEE SPOTLIGHT

Logan Wilkerson, Kadro Senior Software Engineer

Meet
Logan Wilkerson
Senior Software Engineer

What do you do at Kadro? I’m a Sr. Magento Developer with full stack development experience. When it comes to setting up a Magento store, there isn’t much I haven’t done at some point. Custom feature development, data migration, 3rd party extension installation/configuration, server configuration, and deployments are all within my domain.

If you could do anything you want right now, what would it be? Unrealistically I’d like to orbit and experiment on a black hole. Realistically I’d like to be running a tabletop RPG game right now, but I have to wait for my Saturday game.

What’s your favorite food? On a general level I’d say chicken wings. I have my own wing, sauce, and dip recipes that I have tweaked and modified over the years. On a specific level there is a restaurant in NZ called Flame that makes ribs I have yet to be able to top. I have a BBQ sauce recipe inspired by the experience.

What about family? My wife Helena and I were married in 2018. My mom has retired to Washington with her partner. My sister is still trying to make her way and is currently in Austin, TX.

Have any pets? I have one cat named Doctor. He’s about 95% fluff.

Favorite karaoke song? I tend to listen to the same song on repeat over and over and over again until I can belt out the words. The last song that I subjected to this process was History Read by The Altogether.

Favorite video game? I play a lot of games, so this is a hard question to answer. The game I probably have the strongest fond memories of is Megaman Legends.

Favorite quote? I don’t really mentally catalog quotes. I’d have to look something up which somewhat negates the sentiment.

What gets you out of bed in the morning? An alarm of some sorts generally.

Biggest or simply most meaningful recent professional accomplishment: I take pride in my ability to convert messy failure prone processes and turn them into robust repeatable processes. Every time we take on an existing project that’s pretty much my mission statement. Recently we received glowing feedback from one of those customers about how my efforts had completely changed their feelings about their site and their deployments. It meant a lot to me.

Biggest or most meaningful recent personal accomplishment? About 8 months ago I started a FFXIV savage static with my wife and two real life friends. I hadn’t played the game in years and going from zero to savage was a tall order. We recruited another four people and started trying to tackle the game’s end game content. Despite my inexperience, I stepped up to raid lead and to be honest we were all kinda bad. The group has improved by leaps and bounds and we recently completed our second tier of content ending out the current expansion. I’ve had to make some hard choices in order to get us there, but we did it. And now we’ve teamed up with some new friends and are starting the ultimate difficulty challenges.

What is one unique thing about you that few people know? Haha. If I told you what would I do the next time someone asked me this question? For real though, I tend to be pretty open with my hobbies and interests, so the fun stuff is public knowledge.

THE KADRO BLOG

Our blog is a great place to find articles on a variety of eCommerce and business topics, links to webinars and podcasts, and more.

Featured content of the month:
  1. Watch the dotlive by dotdigital webinar on How to use segmentation to supercharge your marketing campaigns.
  2. Read the article - What’s the One Thing Businesses Need in 2021 - an informative article by Kadro and Annex Cloud
  3. Listen to the Naughty x Nurture by dotdigital podcast with Ariel Mordetsky (Kadro) and other eCommerce experts as the talk about the similarities between eCommerce and fishing. It's reel interesting!
  4. Deciphering a Magento Website's Delivery Times Dilemma - an interesting article about overcoming technical challenges for a client.